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Succession Planning Process: How to Find and Train Your Successor

Succession Planning Process: How to Find and Train Your Successor

by Jim Schleckser | Dec 14, 2022 | Delegation, Entrepreneur, Growth, HR, Succession, Talent

Many Leaders Overlook Their Responsibility in Succession Planning One of the responsibilities that can be difficult, even for great CEOs, is to make time for the succession planning process. While it’s human nature not to think too far into the future, you owe...
Customer Retention Comes Down to These 3 Points

Customer Retention Comes Down to These 3 Points

by Jim Schleckser | Sep 6, 2022 | Business, Customers, Entrepreneur, Growth, Recurring Revenue

You Aren’t Necessarily Retaining Customers For Life Some companies have lofty customer retention goals like winning customers for life. But, most companies aim to keep as many of their customers happy for as long as possible while minimizing churn or customer...
Customer Acquisition Cost: How Much Should You Spend?

Customer Acquisition Cost: How Much Should You Spend?

by Jim Schleckser | Aug 30, 2022 | Business, Growth, Marketing, Sales

Locking in Your Customer Acquisition Strategy The general rule is that you can spend more — as a percentage of your sales price — to acquire a recurring revenue customer than someone who is a one-off. But how much should you spend? And just as importantly,...
Customer Priority: Find Your Ideal Customer to Help You Grow

Customer Priority: Find Your Ideal Customer to Help You Grow

by Jim Schleckser | Aug 16, 2022 | Business, Entrepreneur, Growth, Sales

It is so vital to what drives customer churn.  Some might say it’s the one measure that tells you whether your company is successful. In any subscription business where customers make recurring monthly payments, such as a software-as-a-service app, newsletter,...
Organizational Growth: What Stage are You In?

Organizational Growth: What Stage are You In?

by Jim Schleckser | Aug 2, 2022 | Business, Entrepreneur, Growth, Leadership, Strategy

The answer might tell you a lot about how to think about your role as its leader. Do you know what stage of organizational growth your business is in?  As a CEO you want to identify your business’s stage of growth, so you can lead from the front. One area that...
Business Funding: Watch Out for No Man’s Land

Business Funding: Watch Out for No Man’s Land

by Jim Schleckser | May 10, 2022 | Entrepreneur, Growth, Raising Capital, Strategy

Why You Can’t Raise $5 Million For Your Startup When I’m working with the CEOs of startups, our conversations focus on what the business needs to achieve success. Specifically, business funding, how much money they think they need to move from an idea or...
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