Who Should Work for the CEO? You might think the answer is obvious, but it isn’t. In the early days of starting your business, everyone reports to you. It’s just the nature of a small business. But that changes as you begin to grow and scale up your...
There is a journey from in the business to on the business to owning the business. As a business founder, you’ll find yourself wearing two different hats: the CEO and the owner. It’s easy to make the mistake that the two hats are interchangeable and are...
When you are hiring exceptional people is never easy. You’re trying to fill an open position, you’re hoping to find someone great for the opportunity. But that’s the catch, right? How do you assess whether someone has that extra gear to take their...
Here is a glimpse of this episode…Creating Customer Loyalty How to differentiate and why your customer experience is your true differentiator. What is the loyalty loop and how does it work? What are the moments of inspiration and the moment of commitment? What...
Here is a glimpse of Creating Advocacy: Heather Hansen, CEO of Advocate to Win, shares her background as a lawyer and how that led to her expertise in advocating and persuading. What is Advocacy? The power of questions, including 3 powerful questions you must start to...
