Who Should Work for the CEO? You might think the answer is obvious, but it isn’t. In the early days of starting your business, everyone reports to you. It’s just the nature of a small business. But that changes as you begin to grow and scale up your...
CEO vs Owner There is a journey from being in the business to on the business to owning the business. As a business founder, you’ll find yourself wearing two different hats: the CEO and the owner. It’s easy to make the mistake that the two hats are...
In this episode of Business Growth and Customer Experience: Jay Baer, the best-selling author, and speaker shares his knowledge of creating business growth through marketing and customer experience. What marketing metrics should a CEO care about? The customer journey....
When you are hiring exceptional people is never easy. You’re trying to fill an open position, you’re hoping to find someone great for the opportunity. But that’s the catch, right? How do you assess whether someone has that extra gear to take their...
Here is a glimpse of this episode…Creating Customer Loyalty How to differentiate and why your customer experience is your true differentiator. What is the loyalty loop and how does it work? What are the moments of inspiration and the moment of commitment? What...
