Here is a glimpse of this episode…Creating Customer Loyalty How to differentiate and why your customer experience is your true differentiator. What is the loyalty loop and how does it work? What are the moments of inspiration and the moment of commitment? What...
Here is a glimpse of Creating Advocacy: Heather Hansen, CEO of Advocate to Win, shares her background as a lawyer and how that led to her expertise in advocating and persuading. What is Advocacy? The power of questions, including 3 powerful questions you must start to...
Why does every company have a set of values? Most companies display their values in the lobby, on the break room walls, and even on the back of business cards. You’ll also see them listed on a CEO’s PowerPoint slide when they’re speaking to their...
Professional CEO Episode at a Glance: Nick Wilkinson shares his background and why it qualified him to become the CEO of Binary Tree Keys to a successful CEO transition, from a professional CEO Establishing credibility as a professional CEO replacing a Founder In this...
It is important to understand that different types of intelligence dictate success on the job. Are you hiring quick smart or slow smart? Someone with a high intelligence quotient or IQ is smart. The whole idea of an IQ test is to measure how innately intelligent...
