by Jim Schleckser | Dec 14, 2022 | Delegation, Entrepreneur, Growth, HR, Succession, Talent
Many Leaders Overlook Their Responsibility in Succession Planning One of the responsibilities that can be difficult, even for great CEOs, is to make time for the succession planning process. While it’s human nature not to think too far into the future, you owe...
by Jim Schleckser | Sep 6, 2022 | Business, Customers, Entrepreneur, Growth, Recurring Revenue
You Aren’t Necessarily Retaining Customers For Life Some companies have lofty customer retention goals like winning customers for life. But, most companies aim to keep as many of their customers happy for as long as possible while minimizing churn or customer...
by Jim Schleckser | Aug 30, 2022 | Business, Growth, Marketing, Sales
Locking in Your Customer Acquisition Strategy The general rule is that you can spend more — as a percentage of your sales price — to acquire a recurring revenue customer than someone who is a one-off. But how much should you spend? And just as importantly,...
by Jim Schleckser | Aug 16, 2022 | Business, Entrepreneur, Growth, Sales
It is so vital to what drives customer churn. Some might say it’s the one measure that tells you whether your company is successful. In any subscription business where customers make recurring monthly payments, such as a software-as-a-service app, newsletter,...
by Jim Schleckser | Aug 2, 2022 | Business, Entrepreneur, Growth, Leadership, Strategy
The answer might tell you a lot about how to think about your role as its leader. Do you know what stage of organizational growth your business is in? As a CEO you want to identify your business’s stage of growth, so you can lead from the front. One area that...
by Jim Schleckser | May 10, 2022 | Entrepreneur, Growth, Raising Capital, Strategy
Why You Can’t Raise $5 Million For Your Startup When I’m working with the CEOs of startups, our conversations focus on what the business needs to achieve success. Specifically, business funding, how much money they think they need to move from an idea or...
