by Jim Schleckser | Feb 3, 2025 | Customers
Get Creative With Delivering Unexpected Quality In today’s competitive market, meeting customer expectations is no longer enough. To truly stand out, you need to surprise and delight your customers by exceeding their expectations. That’s business nirvana. But...
by Jim Schleckser | Jan 27, 2025 | Business, Growth
Trade Talent For Processes To Maximize Your Company Value When starting out, entrepreneurs often exchange time for money. For example, they might paint their own office to save costs. Over time, as their resources grow, they outsource tasks to professionals, saving...
by Jim Schleckser | Jan 21, 2025 | Leadership, Management, Strategy
Make bold moves early & often can transform your organization. Every CEO fears making a wrong decision. As the captain of your organization, the weight of responsibility often pushes leaders toward caution. However, great CEOs know that playing it safe rarely...
by Jim Schleckser | Jan 14, 2025 | Business, HR, Leadership, Talent
Always Be Recruiting – ABR is the New Mantra In today’s competitive job market, the “Always Be Recruiting” (ABR) mindset has become essential. Organizations often struggle to fill critical roles because there are simply more open positions than qualified candidates....
by Jim Schleckser | Jan 9, 2025 | Business, Delegation, Leadership
Instead of Complete Delegation – Lead with Oversight Like Ronald Reagan I’ve written before about the different levels of delegation leaders can embrace based on the risk levels of a project and how reversible the results may be. My analogy is deciding...
