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Business Recovery: 3 Types and the Covid Crisis

Business Recovery: 3 Types and the Covid Crisis

We can learn something from prior downturns. Now that we’re in the middle of an economic downturn, there’s a lot of discussion about how long it will take to begin a recovery. Is the recovery curve going to take the shape of a V (a quick recovery), a U...
Revenue Leakage: Find and Fix the Breach

Revenue Leakage: Find and Fix the Breach

It is expensive to lose customers. Keeping them is worth some attention from the CEO. Did you ever stop and consider that it’s always cheaper to keep your existing customers than to acquire new ones? It’s darn expensive to acquire new customers, and...