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Company Values and Procedures: Why You Need Both

Company Values and Procedures: Why You Need Both

Neither one is sufficient to cover all situations, but together they can get you the right result every time. Everywhere in the professional world, there are company values and procedures. Yet we don’t always think of these as key elements–the yin and the...
Living Peacefully: Simple Strategy

Living Peacefully: Simple Strategy

Do Not Attribute Malice In my work with leaders, both inside and outside of the workplace, I’ve encountered a common pattern where when something doesn’t go right, those leaders will attribute another person’s behavior to malice. In other words, they...