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Email Productivity: 4 Strategies to Improve
A few easy techniques can help everyone do more. As our work has become increasingly virtual in the wake of the...
Workforce Cost Reduction: 4 Cost-Cutting Techniques
Tough times require difficult decisions about the size of your payroll. As the government begins to scale back its...
Business Model Assessment: 9 Questions to Answer
The better the business model, the more valuable the business. The key to building a successful business for the long...
Company Values and Procedures: Why You Need Both
Neither one is sufficient to cover all situations, but together they can get you the right result every time....
Leadership Style: Are You Task-Oriented or People-Centric
More importantly, what should it be? There is a fundamental choice that leaders make--consciously or...
Business Recovery: 3 Types and the Covid Crisis
We can learn something from prior downturns. Now that we're in the middle of an economic downturn, there's a lot of...
Leadership Presence in Times of Crisis
Putting in face time with your team creates transparency, trust, and peace of mind. Woody Allen once famously said...
Sales Tactics: If You Can’t Get a Sale, Get a Promise of a Sale
Even if you can't get a promise of a sale, here's what you can do to keep the ball rolling. Many organizations have...
Revenue Leakage: Find and Fix the Breach
It is expensive to lose customers. Keeping them is worth some attention from the CEO. Did you ever stop and consider...
Objective Thinking: A Common Trait of Great CEOs
Taking your feelings out of the equation changes how you look at a problem--for the better. I'll never forget my own...
Organizational Diversity: How to Improve Today
There is an existing playbook we can use, and it works There has been a huge amount of conversation and energy in...
Customer Acquisition Cost: How Much Should You Be Spending?
An easy way to calculate the limit to what you should spend. I've written before about managerial ratios like the...