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Business Model Assessment: 9 Questions to Answer
The better the business model, the more valuable the business. The key to building a successful business for the long...
Company Values and Procedures: Why You Need Both
Neither one is sufficient to cover all situations, but together they can get you the right result every time....
Leadership Style: Are You Task-Oriented or People-Centric
More importantly, what should it be? There is a fundamental choice that leaders make--consciously or...
Business Recovery: 3 Types and the Covid Crisis
We can learn something from prior downturns. Now that we're in the middle of an economic downturn, there's a lot of...
Leadership Presence in Times of Crisis
Putting in face time with your team creates transparency, trust, and peace of mind. Woody Allen once famously said...
Sales Tactics: If You Can’t Get a Sale, Get a Promise of a Sale
Even if you can't get a promise of a sale, here's what you can do to keep the ball rolling. Many organizations have...
Revenue Leakage: Find and Fix the Breach
It is expensive to lose customers. Keeping them is worth some attention from the CEO. Did you ever stop and consider...
Objective Thinking: A Common Trait of Great CEOs
Taking your feelings out of the equation changes how you look at a problem--for the better. I'll never forget my own...
Organizational Diversity: How to Improve Today
There is an existing playbook we can use, and it works There has been a huge amount of conversation and energy in...
Customer Acquisition Cost: How Much Should You Be Spending?
An easy way to calculate the limit to what you should spend. I've written before about managerial ratios like the...
CEO Search: Why They Should Come from the Center of the Business
Your Next CEO Search Should Come From the Center of the Business At some point in the life cycle of every business,...
Upscale or Downscale Business to Survive
The middle of the market is collapsing. Now is the time to find your company's place. When it comes to positioning...